By shopping on our website, you agree to the following terms.
1. Orders and Payments
Orders are confirmed once payment is successfully completed.
We reserve the right to cancel orders due to payment issues, stock unavailability, or security concerns.
Cash on Delivery (COD) orders can be canceled within 24 hours of placing the order.
Prepaid orders cannot be canceled once placed.
2. Shipping and Delivery
Orders are dispatched within 48 hours of payment confirmation (excluding weekends and public holidays).
Delivery usually takes between 2 to 7 working days after dispatch, depending on your location.
Free shipping is available across Pan India.
Delivery times may be longer during holidays or busy periods.
Once your order is shipped, tracking details will be shared via email.
If tracking details are not received within 48 hours after placing the order, please contact us at [support email/phone number].
Once the order is marked as "Delivered" by the courier service, we are not responsible for lost, stolen, or undelivered items. Please ensure your shipping address is accurate and secure.
3. Exchanges and Replacements
Exchange is available only for size-related issues and can be done once per product.
Exchange requests must be made within 2 days of delivery.
If the requested size is out of stock, we will not be able to process the exchange.
All returned products must pass our quality check:
The product must be unused.
The product must be unwashed.
All tags must be intact.
The product must be returned in the original packaging.
If the product fails the quality check, it will be returned to you, and pickup plus delivery charges will apply.
If the product passes the quality check, the exchanged item will be shipped within 3 to 10 working days.
4. Defective or Damaged Products
Please report any defective or damaged products within 2 days of delivery with clear photos by emailing [support email/phone number].
Our team will review the case and confirm if the issue occurred before delivery.
Products must meet the following conditions for replacement:
The product must be unused and unwashed.
All tags must be intact.
The issue must match the photos you submitted.
The product must be returned with original packaging.
If the same product is in stock, we will send a replacement within 3 to 10 working days.
If the product is out of stock, you can choose another product of equal or higher value.
If the product fails the quality check, it will be sent back to you, and both pickup and delivery charges will apply.
5. Returns and Refunds
Returns and refunds are not available unless the product is defective and cannot be replaced.
6. Product Care
Please follow product care instructions carefully.
Damage caused by improper care will not qualify for exchange or replacement.
7. Cancellation Policy
Orders cannot be canceled once placed.
Only Cash on Delivery (COD) orders can be canceled within 24 hours.
Prepaid orders are non-cancellable after confirmation.
To request any changes, please contact us at [support email/phone number] before dispatch.
8. Policy Updates
We reserve the right to update, change, or replace any part of these policies at any time without prior notice.
Continued use of our website after changes are posted will mean you accept those changes.
9. Intellectual Property
All branding, designs, and content on our website are owned by us.
Any unauthorized use may lead to legal action.
10. Contact Us
For any support, please reach out to us at [+(91) 84518 48870].