Find quick answers to your common questions.
| How do I exchange my product? | Email us at [support email/phone number] within 2 days of delivery with your order number, name, and the size you want. Make sure the product is unused, unwashed, with tags intact, and returned in original packaging. |
| What if I receive a damaged or defective item? | Contact us immediately at [support email] with photos of the damaged item and your order details. We'll arrange for a replacement or refund. |
| How long does delivery take? | Orders are dispatched within 48 hours and usually delivered in 2 to 7 working days, depending on your location. |
| Can I cancel my order? | Cash on Delivery (COD) orders can be canceled within 24 hours. Prepaid orders cannot be canceled once placed. |
| Do you accept returns? | We do not accept returns unless the product is defective and cannot be replaced. |
| How can I track my order? | Once your order is shipped, a tracking link will be shared via email. It may take a few hours for the tracking information to update. |
| Who do I contact for support? | Please reach out to us at [[email protected]]. |